Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Zesty Root. Throughout the site, the terms “we,” “us,” and “our” refer to Zesty Root. Zesty Root offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update or change any part by posting updates here. It is your responsibility to check this page periodically. Continued use after any changes constitutes acceptance.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or region (in South Africa, this is 18 years old), or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes or violate South African laws, including copyright laws.
You must not transmit viruses, worms, or any destructive code.
Any breach of the Terms may result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand your content (excluding credit card info) may be transferred unencrypted over networks. Credit card info is always encrypted.
You agree not to reproduce, copy, or exploit any part of the service or access without our written permission.
Headings in this agreement are for convenience only and do not limit the Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if site information is inaccurate or incomplete. Materials are provided for general information and should not be solely relied upon.
We reserve the right to modify site contents at any time but have no obligation to update information. It is your responsibility to monitor changes.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the service without notice.
We are not liable for any price changes, modifications, or discontinuations.
SECTION 5 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange per our Refund Policy: [INSERT LINK].
We have made every effort to display product colors and images as accurately as possible, but cannot guarantee accuracy across devices.
We reserve the right to limit sales or quantities on a case-by-case basis and to discontinue any product.
We do not guarantee that products, services, or materials will meet your expectations or that errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order, including limits per person, household, or order.
You agree to provide current, complete, and accurate billing and account details for all purchases.
For more details, review our Refund Policy: [INSERT LINK].
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without warranties or endorsement.
Use of optional tools is entirely at your own risk.
New services or features added to the site will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services may include third-party materials.
We are not responsible for third-party websites or content and will not be liable for any harm or damages related to third-party transactions. Please review third-party policies carefully.
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
You agree we may edit, copy, publish, and use any comments you submit.
We are under no obligation to (1) maintain comments in confidence, (2) pay compensation, or (3) respond to comments.
You agree your comments will not violate rights of others or contain unlawful or harmful material.
We take no responsibility for comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy: [INSERT LINK].
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or omissions and to change or cancel orders if information is inaccurate, without prior notice.
We undertake no obligation to update information except as required by South African law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or content for unlawful, abusive, harmful, or unauthorized purposes.
We reserve the right to terminate your use for any prohibited actions.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
All products and services are provided “as is” without warranties, express or implied.
To the fullest extent permitted by South African law, Zesty Root shall not be liable for any damages arising from your use of the service or products.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Zesty Root and affiliates against any claims arising from your breach of these Terms.
SECTION 15 - SEVERABILITY
If any provision is determined to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either party. We may terminate your access at any time if you violate these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us, superseding prior agreements.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of South Africa.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time. Continued use constitutes acceptance of changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Zesty Root
hello@zestyroot.co.za